Businesses can exchange any number of messages with the user during a 24-hour conversation window.īut what are Business & User-initiated conversations? (1) User-initiated Conversation POV- User's Screen In the Conversation based pricing, there are no per-message charges. In the Conversation-based pricing, WhatsApp charges for each conversation in a 24-hour window.
#Whatsapp business cost code
WhatsApp charges a certain fee for Business-initiated Conversation (BIC) and User-initiated Conversation (UIC) depending on the country code of the users. Template messages, within a 24-hour conversation session without There are three types of Business-initiated Conversations: Marketing Conversation, Utility Conversation & Authentication Conversation.īusinesses and users can exchange any number of messages, including This will start a Business-initiated Conversation. Business starts the conversation by sending a pre-approved template message.There's only one type of User-initiated Conversation introduced by WhatsApp which is Service Conversation. This will start a User-initiated Conversation (explained in the below section). Business responding to a user message.
#Whatsapp business cost free
Initiates the Conversation) or replies to a user's message.Īll incoming messages from users are FREE and only chargeable if the business responds to the user's message.įor a message to become a conversation, here's what needs to happen: WhatsApp Conversation is a 24-hour messaging window initiated only when a business messages a user.Ī Conversation here starts when a business messages the user (thus In the Conversation-based pricing, WhatsApp charges for each conversation: Business Initiated Conversation & User-Initiated Conversation. So, what is WhatsApp Conversation based Pricing? Check out the country-wise Conversation pricing sheet. For each message sent by a business, WhatsApp charged a certain fee depending on the user's country code. The main revenue stream for WhatsApp in the template message-based pricing model was WhatsApp Template messages. Click here to know more about the WhatsApp Template & Session messages. If the user responds, it opens a session window that lasts for 24 hours from the user's latest message. Template messages are messages sent by businesses (out of the 24-hour session window or as the first message). WhatsApp divides its messages into two categories: How did WhatsApp charge earlier from Businesses using WhatsApp Business API?Įarlier, WhatsApp used to charge a certain fee for each template message depending on the country code of the user. If you wish to know about the updated WhatsApp Conversation pricing, check out this blog.
In this blog, we discuss more about the types of Conversation based pricing. This blog answers all possible questions you have & more about WhatsApp Conversation based pricing. Since 1st June 2023, the updated WhatsApp Conversation-based pricing has taken over, new Conversations have been introduced based on which businesses will now be charged for WhatsApp Business APIīut, what exactly is a conversation? How does it affect the way you pay to WhatsApp & your WhatsApp partner? Is it any good?
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